Patient Information - Kentucky River Foothills

Check Eligibility Here

Foothills Health and Wellness Center extends its services to individuals experiencing homelessness, those at risk of homelessness, and individuals who are underserved. Homelessness is defined as lacking permanent housing, including residing on the streets, in vehicles, staying with friends or relatives, or living in inadequate housing conditions. Additionally, individuals and households spending more than half of their income on rent and utilities may also qualify for our services.

If you have any questions regarding our services or would like to schedule an appointment, please don’t hesitate to call us at (606) 663-9011.

Payment Options

Our program operates on a sliding fee scale and offers assistance with payment plans to accommodate our patients’ financial situations. We accept Medicare, Medicaid, and most private insurances. Rest assured; our program provides care to patients regardless of their ability to pay.

Uninsured? Learn about how a Good Faith Estimate can assist you with healthcare-related expenses. Click Here

Scheduling an Appointment

We strive to accommodate your schedule when booking appointments. When calling to schedule, please inform the receptionist of all your symptoms and concerns. If you need to cancel your appointment, kindly notify us at least 24 hours in advance. We recommend arriving 30 minutes prior to your appointment time.

What to Bring to Your First Appointment

For your initial visit, please bring personal identification (such as a driver’s license or picture ID), insurance cards, and the name and address of your previous primary care provider, if applicable. Additionally, remember to bring all currently prescribed medications. If you cannot bring the medications, please provide a list including over-the-counter medications, herbal remedies, and vitamins.

Sliding Fee Scale Eligibility

Patients may qualify for our sliding fee scale program. To determine eligibility, you will need to bring the following documents:

FHWC Self-Attestation of Income Form
Proof of income for all household members, including recent pay stub(s) or a letter from your current employer confirming employment status, most recent income tax returns, food stamp award letter (if applicable), and proof of family size (such as birth certificates or Social Security numbers).

For appointments or inquiries about our services, please call us at (606) 663-9011.

Essential Forms for New Patients

At your appointment, you’ll be asked important questions to help you and your provider plan your care effectively. Completing the necessary forms beforehand enables you to provide accurate information, participate actively in your healthcare decisions, and maximize the time during your appointment. To streamline this process, our new patient forms are accessible as Adobe Acrobat files (PDFs) for your convenience.

New Update Patient Assessment Form
Assignments and Authorizations
Client Rights Policy
Confidential Communications
Financial Policy
Health History Form
HIPPA Acknowledgement
HIV AIDS Information Sheet
Homeless Verification Form
New Orientation Packet
Notice of Privacy Practices
Patient Centered Medical Home Letter
Sliding Fee Scale Application
Sliding Fee Scale Authorization Form
Sliding Fee Scale

Prescription Refills and Test Result Updates

Drug Assistance Program

KRFDC administers a Drug Prescription Program offering low-cost medications to eligible patients. Clients contribute a minimal co-pay, approximately $2, for prescription medications provided through the program. Patients receive a 90-day supply of medication(s), which can be picked up at the clinic upon notification.

Refilling Your Prescription(s)

To refill a prescription, please contact us during regular business hours and have the name and dosage of your medication ready. Please allow a 72-hour notice before your medication runs out. Prescription approval may take up to 48 hours. Once approved, it will be sent to a pharmacy of your choice. You will be notified by phone or mail when your medication is ready for pickup. Please note that KRFDC does not have an on-site pharmacy, and medications are not stored at the Health & Wellness Center.

Test Results

Your test results, such as blood work or imaging, will be reviewed during your next follow-up visit. Any significantly abnormal results are typically reported within 24-48 hours. If you haven’t received any updates, please don’t hesitate to contact us. Patients who have registered and requested access to the patient portal can also request these records through the portal.

Accessing Specialist Care

Upon diagnosis, if specialized care is deemed necessary, your provider will facilitate a referral to a specialist. Our dedicated referral coordinator will manage the referral process and arrange appointments on your behalf. Should you need to reschedule, kindly contact the specialist’s office directly. Transportation services are available for your convenience to ensure you reach your appointments seamlessly.

Explore Helpful Resources

These links have been provided to help with your researching needs.

Discover a wealth of information to support your health and wellness journey through the following links:

U.S. Department of Health and Human Services/HRSA Bureau of Primary Care

Age Appropriate Health Screenings

Adult Preventive Health Care Schedule

Learn more about specific health topics:

Anxiety: Discover coping strategies and treatment options for managing anxiety effectively. Click here for information on anxiety.
COPD (Chronic Obstructive Pulmonary Disease): Get comprehensive information on COPD, including symptoms and treatment options. Click here for information on COPD
Depression Disorders: Understand depression and find resources for coping and treatment. Click here for information on depression.
Diabetes: Gain insights into diabetes management, symptoms, and prevention strategies. Click here for information on diabetes
Heart Disease: Educate yourself about various heart diseases and ways to maintain heart health. Click here for information on heart disease.
Hypertension/High Blood Pressure: Understand the causes, symptoms, and management of high blood pressure. Click here for information on high blood pressure.
Hypothyroidism (underactive thyroid): Explore the symptoms and treatment of hypothyroidism. Click here for information on hypothyroidism
Metabolic Syndrome: Learn about the risk factors and prevention strategies for metabolic syndrome. Click here for information on metabolic syndrome.
Obesity: Explore the health implications of obesity and discover ways to manage weight effectively. Click here for information on obesity. Calculate your BMI here.
Substance Abuse: Learn about alcoholism, drug addiction, and prescription drug abuse, including prevention and treatment.
Click here for information on alcoholism
Click here for information on drug addiction

Additional Diseases and Conditions: Find information on a variety of other health conditions, including adult ADHD, allergies, asthma, cancer, and more by clicking here.

Access Free Health and Fitness Resources:Action for Healthy Kids Initiative

American Cancer Society

The American Childhood Cancer Organization

American Diabetes Association

American Dietetic Association

American Heart Association

The American Journal of Clinical Nutrition

American Society for Clinical Nutrition

Bell Institute of Health and Nutrition

Calorie Control Council

Center for Nutrition Policy and Promotion

Center for Science in the Public Interest