Patient Information
We accept Medicaid, Medicare and most private insurance. We also offer a sliding fee program that can provide discounts on fees and co-pays (based on income).
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Program Eligibility
Foothills Health and Wellness Center provides services to homeless, at risk for homelessness and/ or are underserved individuals. An individual is considered homeless if he/she is without permanent housing (living on streets, in cars, staying with friends or other family members or living in substandard housing). Individuals and households may also qualify if they are spending more than half of their income toward rent and utilities.
Please call us at (606) 663-9011 if you have questions about any of the services we provide or to make an appointment.
Methods of Payment
The program utilizes a sliding fee scale and assists patients with payment plans. The clinic also accepts Medicare and Medicaid and most private insurances. The program will see patients regardless of their inability to pay.Don’t have insurance? Read about how a Good Faith Estimate can help you with health care related costs. Click Here
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Making an Appointment
We will do our best to schedule an appointment at your convenience. When you call, please tell the receptionist all of your symptoms and concerns. If you are unable to keep your appointment, please let us know within 24 hours. Please arrive 30 minutes before your appointment.
What to bring to your first appointment?
Personal identification (Driver’s License, Picture I.D.), insurance cards and name and address of previous primary care provider (if any). Also, bring all currently prescribed medications. If you cannot bring the medicines, bring a list of the medicines that you take, including over-the-counter medications, herbal remedies, and vitamins.Patients may qualify for a sliding fee scale; to qualify you will need to bring:
FHWC Self-Attestation of Income Form
Proof of income for all members of the household, a recent pay stub(s) or a letter from your current employer stating employment status, most recent income taxes, food stamp award letter (if applicable), and proof of family size (Birth certificates, Social Security numbers, etc.).
Please call us at (606) 663-9011 to make an appointment or if you have questions about any of the services we provide.
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New Patient Forms
During your appointment, you will need to answer some important questions so that you and your Provider can plan your care together. Completing the appropriate forms before the appointment helps you provide correct and complete information, take an active role in your health care decisions, and make the most of your limited appointment time. For your convenience, we have made our new patient forms available as Adobe Acrobat files (PDFs).
New Update Patient Assessment Form
Assignments and Authorizations
Client Rights Policy
Confidential Communications
Financial Policy
Health History Form
HIPPA Acknowledgement
HIV AIDS Information Sheet
Homeless Verification Form
New Orientation Packet
Notice of Privacy Practices
Patient Centered Medical Home Letter
Sliding Fee Scale Application
Sliding Fee Scale Authorization Form
Sliding Fee Scale -
Prescriptions & Test Results
Drug Assistance Program
KRFDC maintains a Drug Prescription Program that provides low cost medications to patients who qualify. Clients pay a low-co pay (approximately $2) for the prescription medications provided through the program. Patients will receive a 90-day supply of medication(s) through this program. Medications will come to the clinic and patients will be called to come and pick them up.Refilling Your Prescription(s)
To refill a prescription, please call us during normal business hours and have the name of your medicine and the dose you are supposed to take ready. Please provide a 72-hour notice to clinic staff before your medication will be out. Sometimes it takes up to 48 hours for your prescription to be approved. Once approved, it will be called into a pharmacy. When your medication is ready to be picked up you will be notified either by telephone or mail as soon as possible. KRFDC does not operate an on-site pharmacy, nor does any medication stay in the Health & Wellness Center.Test Results
We will review your test results (i.e., blood work, imaging) at your next follow up visit. Significantly abnormal results are usually reported within 24- 48 hours. If you do not hear from us for some reason, please call us. For patients that have signed up and requested access to the patient portal, you may request these records via patient portal. -
Seeing a Specialist
If it is determined that a patient needs to see a specialist, the Provider will make a referral. The clinic’s referral coordinator will coordinate those referrals and schedule an appointment on behalf of the patient. If the patient needs to re-schedule their appointment with the specialist, then it is the responsible of the patient to call and re-schedule their appointment. Transportation can be provided to those appointments.
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Links & Resources
These links have been provided to help with your researching needs.
U.S. Department of Health and Human Services/HRSA Bureau of Primary Care
Age Appropriate Health Screenings
Adult Preventive Health Care Schedule
Hypertension/High Blood Pressure
High blood pressure is a common condition in which the force of the blood against your artery walls is high enough that it may eventually cause health problems, such as heart disease. Click here for information on high blood pressure including the definition, symptoms, causes, risk factors, complications, preparing for your appointment, tests and diagnosis, treatment, lifestyle and home remedies,alternative medicine, and coping and support.Diabetes
The term “diabetes mellitus” refers to a group of diseases that affect how your body uses blood glucose, commonly called blood sugar. Click here for information on diabetes including the definition, symptoms, causes, risk factors, complications, preparing for your appointment, tests and diagnosis, treatment, lifestyle and home remedies, alternative medicine, coping and support, and prevention.Obesity
Obesity is defined as having an excessive amount of body fat. Obesity is more than just a cosmetic concern, though. It increases your risk of diseases and health problems such as heart disease, diabetes and high blood pressure. Click here for information on obesity including the definition, symptoms, causes, risk factors, complications, preparing for your appointment, tests and diagnosis, treatment, lifestyle and home remedies, alternative medicine, coping and support, and prevention.Body mass index (BMI) is a measure of body fat based on height and weight that applies to adult men and women. Calculate your BMI here.
Metabolic Syndrome
Metabolic syndrome is a cluster of conditions — increased blood pressure, a high blood sugar level, excess body fat around the waist or abnormal cholesterol levels — that occur together, increasing your risk of heart disease, stroke and diabetes. Click here for information on metabolic syndrome including the definition, symptoms, causes, risk factors, complications, preparing for your appointment, tests and diagnosis, treatment, lifestyle and home remedies, and prevention.COPD (Chronic Obstructive Pulmonary Disease)
Chronic obstructive pulmonary disease (COPD) refers to a group of lung diseases that block airflow as you exhale and make it increasingly difficult for you to breathe. Click here for information on COPD including the definition, symptoms, causes, risk factors, complications, preparing for your appointment, tests and diagnosis, treatment, lifestyle and home remedies, coping and support, and prevention.Depression Disorders
Depression is a medical illness that causes a persistent feeling of sadness and loss of interest. Click here for information on depression including the definition, symptoms, causes, risk factors, complications, preparing for your appointment, tests and diagnosis, treatment, lifestyle and home remedies, coping and support, and prevention.Anxiety
Anxiety is a normal part of life. It can even be useful when it alerts us to danger. But for some people, anxiety is a persistent problem that interferes with daily activities such as work, school or sleep. This type of anxiety can disrupt relationships and enjoyment of life, and over time it can lead to health concerns and other problems. Click here for information on anxiety including the definition, symptoms, causes, risk factors, complications, preparing for your appointment, tests and diagnosis, treatment, alternative medicine, coping and support, and prevention.Heart Disease
Heart disease is a broad term used to describe a range of diseases that affect your heart. The various diseases that fall under the umbrella of heart disease include diseases of your blood vessels, such as coronary artery disease; heart rhythm problems (arrhythmias); heart infections; and heart defects you’re born with (congenital heart defects). Click here for information on heart disease including the definition, symptoms, causes, risk factors, complications, preparing for your appointment, tests and diagnosis, treatment, lifestyle and home remedies, coping and support, and prevention.Substance Abuse
Alcoholism is a chronic disease in which your body becomes dependent on alcohol. When you have alcoholism, you lose control over your drinking. Click here for information on alcoholism including the definition, symptoms, causes, risk factors, complications, preparing for your appointment, tests and diagnosis, treatment, lifestyle and home remedies, alternative medicine, coping and support, and prevention.Drug Addiction
Drug addiction is a dependence on an illegal drug or a medication. Click here for information on drug addiction including the definition, symptoms, causes, risk factors, complications, preparing for your appointment, tests and diagnosis, treatment, coping and support, and prevention.Prescription Drug Abuse
Prescription drug abuse is the use of a prescription medication in a way not intended by the prescribing doctor. Click here for information on prescription drug abuse including the definition, symptoms, causes, risk factors, complications, preparing for your appointment, tests and diagnosis, treatment, coping and support, and prevention.Hypothyroidism (underactive thyroid)
Hypothyroidism (underactive thyroid) is a condition in which your thyroid gland doesn’t produce enough of certain important hormones. Click here for information on hypothyroidism including the definition, symptoms, causes, risk factors, complications, preparing for your appointment, tests and diagnosis, treatment, and alternative medicine.Other
Information about additional diseases and conditions such as adult ADHD, allergies, asthma, cancer, emphysema, kidney stones, leukemia, melanoma, migraines, psoriases, RLS, and TMJ disorders and other can be found here.Additional links to free health and fitness information:
Action for Healthy Kids Initiative
The American Childhood Cancer Organization
The American Journal of Clinical Nutrition
American Society for Clinical Nutrition
Bell Institute of Health and Nutrition
Center for Nutrition Policy and Promotion
Center for Science in the Public Interest
Dietary Guidelines for Americans
International Food Information Council Foundation
National Diabetes Education Program
National Institute of Diabetes and Digestive and Kidney Disease
USDA Food Safety and Inspection Service
U.S. Department of Agriculture Food and Nutrition Information Center