Transportation - Kentucky River Foothills

Committed to fostering self-reliance and community engagement.

Foothills is committed to offering dependable and cost-effective transportation options that enable individuals to access employment opportunities, essential services, educational institutions, healthcare facilities, and recreational venues.

Our riders can rely on courteous drivers and safe, efficient transportation services to reach destinations such as schools, workplaces, senior citizen centers, adult and childcare facilities, medical centers, and recreational sites.

General Information About Foothills Express

LANGUAGE SERVICES

We offer language assistance for Limited English Proficient (LEP) individuals at no additional cost. All Foothills Express transportation services are open to the public.

To access language services, please dial 7-1-1 within Kentucky or use one of the toll-free numbers below:
TTY (Text Telephone): 800-648-6056
Voice: 800-648-6057
Speech-to-Speech: 888-244-6111
Spanish: 866-557-5762

AGE REQUIREMENT POLICY

Children under 15 years of age must be accompanied by an adult, while individuals aged 15 and above may ride unaccompanied.

FARE

Children aged 8 and under ride free on all services. Fare prices for individuals over 8 years old vary depending on the service. Please refer to the service pages for specific fare details.

SEAT BELT AND CHILD SAFETY POLICY

Kentucky State Law mandates the use of seat belts for all riders at all times. Children under 8 years old or under 57 inches in height must be secured in an appropriate child safety seat based on their age, weight, and height. Parents or legal guardians are responsible for providing and securing safety seats. Exceptions are made for children over 57 inches in height. Passengers must inform dispatch staff if a car seat is required.

WHEELCHAIRS AND STROLLERS

All Foothills Express buses are equipped with wheelchair accessibility. Passengers using wheelchairs must be properly secured. Failure to comply with securing measures will result in denial of service. Strollers must be folded and stored away during the ride.

GROCERIES AND CARRY-ON BAGS
Drivers are not permitted to handle passenger items. For Transit Systems: Each passenger is allowed a maximum of three grocery or shopping bags due to limited seating availability. For Other Services: Passengers may bring a reasonable number of carry-on items as long as they do not infringe upon the space of other riders.

No Show and Late Cancellation Policy

ADA Complaint Procedure Form – English

ADA Complaint Procedure – Spanish
Client Expectations & Bus Rules
CLIENT EXPECTATIONS:

We maintain a respectful and safe environment for all clients both over the phone and on our buses. Any use of profane language or disrespectful behavior will result in termination or refusal of transportation services. Foothills’ Transportation Department reserves the right to restrict access to buses for riders who do not comply with these rules.

BUS RULES:
1. Comply with Kentucky Seat Belt Laws.
2. Firearms, weapons, or hazardous materials are strictly prohibited on the bus.
3. Smoking is not permitted in any transportation vehicles.
4. Eating and drinking are not allowed on board.
5. Kindly offer your seat to those in need.
6. Only certified service animals and guide dogs are allowed.
7. Use earphones for radios or auditory devices.
8. Dispose of trash properly in designated receptacles.
9. Vandalism will result in fines or legal action.
10. Refrain from distracting the bus operator while in motion.
11. Be respectful and considerate of fellow passengers.
12. Maintain proper hygiene and refrain from bodily functions on the bus.
13. No physical or verbal abuse towards others.
14. Do not board under the influence of alcohol or drugs.
15. Avoid lewd or offensive behavior.
16. Keep aisles clear and belongings secure.
17. Wait for the bus to stop completely before disembarking.
18. Proper attire, including shirts and shoes, is required at all times.
19. Keep feet off seats and avoid occupying more than one.
20. Foothills Express is not liable for items left behind.
Inclement Weather Cancellations & Delays

For information regarding cancellations and delays due to inclement weather, please refer to your local news stations.

Foothills Express (Transportation Program) Inclement Weather Policy
Title VI Information

KRFDC Title VI Notice to the Public (Agency)

Title VI of Civil Rights Act of 1964

Title VI Notice to the Public – English (Transportation)

Title VI Notice to the Public – Spanish (Transportation)

Title VI Complaint Procedures (Transportation)

Title VI Complaint Form (Transportation)
Reasonable Accommodation and DBE Information

KRFDC Reasonable Accommodation Policy and Form

Public Transit DBE Notice
Bid/Proposal Opportunities

KRFDC Maintenance Garage Equipment IFB

KRFDC Garage Equipment IFB – Addendum

Federal Model Clauses

Bid Opportunity List
GTFS Developer

This section of the website will be developed further over time. In the meantime, you can use the links below to access static schedule & stop information.

Click “Here” to access the latest KRFDC GTFS Feed File

What is GTFS?
The General Transit Feed Specification (GTFS) is an open data format for transit schedules and service data.

We Want You to Create Great Software for Kentucky River Foothills Development Council Riders
Software developers can use Kentucky River Foothills schedule data for your website, software, or a smart-phone app. The data is provided in the General Transit Feed Specification (GTFS) Format.

Can We Use Kentucky River Foothills Logos or Graphics?
Use of Foothills branding or other property is not currently allowed.
Reach Out to Us

Transportation Department
6021 Atwood Drive
Richmond, KY 40475
Email or call
1-800-819-7083 or (859) 624-3236